A few answers.

Free standard shipping to all 50 U.S. states and Washington, DC. Handling: 1–2 business days. Transit after dispatch: 3–4 business days. Estimated total: 4–6 business days; this is an estimate, not a delivery guarantee.

Orders placed after 7:00 PM CST (UTC−06:00), on weekends or on U.S. federal holidays begin processing on the next business day. This cutoff stays at UTC−06:00 year-round and does not change with daylight saving time. Business days are Monday–Friday, excluding U.S. federal holidays.

Request a return within 30 days of delivery. Change-of-mind items must be unused, in original condition and original packaging. Contact us first with your order number and reason to obtain authorization. Authorized returns go to our company address in France. You pay return shipping for a change of mind; we pay when an item is damaged, defective, incorrect or affected by our error. No restocking fee applies. Approved refunds are returned to the original payment method within 10 calendar days.

Contact [email protected] with your order number and a description. We cover return shipping for damage, defects, incorrect items and our errors. Opening the packaging to find an issue does not by itself exclude your request.

Each product page lists its tools, comb modules, protective caps and any case or mirror. Compare the six collections before choosing.

Follow the instructions on your product page. Dry metal parts after cleaning, wash detachable combs separately and keep storage accessories dry.

Prices are in USD. Review the item total and free shipping at checkout. No tax is added. For questions about an actual payment or order, contact our support team.